Support

If you have a question or a problem while playing 냥줍멍팔: 던전상회, please contact us.

Contact us by email

Please include your in-game nickname, your device and OS version, and when and what happened.
For payment issues, please also include the order number from your store receipt.

Response time

We reply within 3 business days.
Messages received on weekends and holidays are handled in order from the next business day.

Payment cancellations and refunds

Cancellations and refunds follow the policy of the store you paid through (Google Play, App Store).
You can request them from the Google Play Help Center, or from Apple's Report a Problem page (reportaproblem.apple.com).
Items received through a refunded payment are recovered. Any amount already used remains as a diamond debt, and you cannot buy or sell on the Market until it is paid off.

Operator

BelongwithLabs
Address: Sangnok-gu, Ansan-si, Gyeonggi-do, Republic of Korea
Business registration number: 684-70-00664
Mail-order business registration number: 2026-경기안산-1035